Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Crazy Time, we believe that online gaming should be enjoyed as a form of entertainment only. It is important to understand that gaming should never be viewed as a way to earn money or solve financial problems. Like any form of entertainment, there is always a risk of losing money. Please game responsibly and within your means.

Age Verification

In India, you must be at least 18 years of age (or the legal age of majority in your jurisdiction) to participate in gaming activities on our platform. We are committed to preventing underage gambling and strictly enforce age verification measures. By accessing Crazy Time, you confirm that you meet the legal age requirement in your region.

Warning Signs of Problem Gambling

Please be aware of these warning signs that may indicate a gambling problem:

• Chasing Losses: Attempting to recover losses by gambling more
• Hiding Gambling Activity: Concealing the amount of time or money spent gaming
• Loss of Control: Inability to stop or reduce gaming despite wanting to
• Neglecting Responsibilities: Gaming interfering with work, family, or personal obligations
• Gambling with Borrowed Money: Using loans or credit to fund gaming
• Mood Changes: Becoming irritable, anxious, or depressed when unable to game
• Escalating Stakes: Needing to wager more money to achieve the same excitement
• Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gaming
• Financial Problems: Experiencing debt, bill payment difficulties, or financial distress due to gaming

If you recognize any of these signs in your behavior, we encourage you to seek support immediately.

Self-Help Tools & Player Protection Features

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders about how long you have been gaming and how much you have spent
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period of your choosing
• Account Closure: Permanently close your account if you wish to stop gaming entirely

To activate any of these tools, please visit your account settings or contact our customer support team.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Below are trusted organizations providing support:

India

• All India Institute of Medical Sciences (AIIMS) - Psychiatry Department: Offers counseling and treatment for gambling addiction. Contact your nearest AIIMS facility.
• National Institute of Mental Health and Neurosciences (NIMHANS): Provides specialized support for behavioral addictions. Website: www.nimhans.ac.in
• Gamblers Anonymous India: Support group meetings and peer assistance. Inquire through local mental health services.

International Resources

• UK - GamCare: Free support and counseling for problem gamblers. Website: www.gamcare.org.uk
• UK - GamStop: National self-exclusion scheme. Website: www.gamstop.co.uk
• Australia - Gambling Help Online: Free counseling and information. Website: www.gamblinghelponline.org.au
• Canada - Responsible Gambling Council: Resources and support services. Website: www.responsiblegambling.org
• USA - National Council on Problem Gambling: Confidential helpline and resources. Website: www.ncpgambling.org
• Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA): Public health information on gambling addiction. Website: www.bzga.de

Telephone Helplines: Most regions have dedicated helplines offering confidential support. Ask your healthcare provider or search online for the problem gambling helpline in your area.

If You Need Help

Problem gambling is a serious issue, but recovery is possible with support and professional help. If you believe you or someone close to you has a gambling problem, please reach out for help immediately. There is no shame in seeking assistance—many people have successfully overcome gambling addiction.

Do not delay. Contact one of the organizations listed above, speak with a healthcare provider, or reach out to your local mental health services. Help is available 24/7 in many regions.

Remember: Gaming should be fun. If it stops being fun, it's time to take action.